Client Testimonials

To Nicola, Lettings
Thank you for all your help! You have made me feel very happy, you've treated me as an important customer. As a single mum on part time wage, this doesn't happen much. I will be a great tenant! Thank you so much. DL
Client: Ms DL
Ludlow Office Dear Jane, Thank you so much for all your help over the last 2 months with mum's house sale. I really appreciate all the help and patience you have shown us, particularly with me being so far away. Exchanged today - yippee! Many thanks again. H.
Client: Ms HH
Nicola, Lettings Department. I am sorry to be leaving a Samuel Wood rental property as you have always provided an excellent service to me as a tenant. Thank you all so very much; I would not hesitate in recommending you to others.
Client: Mr BB
Russell Griffin provided an excellent and dignified service throughout - he left no stone unturned and could be totally relied upon. The excellent team within the Shrewsbury Office were cooperative, responsive, patient, good listeners and very caring. The service was extremely professional, very positive and relieved us of much pressure and hassle. We would not sell any future houses through any other agents apart from yourselves.
Client: Mr and Mrs SK
Thank you Nicola for help and support during our tenancy of 19 G G. Help which we received was invaluable and helped us believe that Samuel Wood company was a right choice.
Client: TW
Andrew, Sorry it's taken me a while to send you a thank you and your team for all the hard work as we have been rather hectic with work and the move! We really appreciate all the hard work that was put into our sale! Thank Bob for his endless viewings and once again all of you for the professional service you provided throughout.
Client: K and S T
Dear Andrew and Your Team, I would just like to thank you all for dealing with the sale of my Mum's bungalow in Clee Hill. You have all been very professional in the way it went. Thank you once again. AL
Client: AL
Hi Kathryn
Yes, thanks for the follow-up.
We would like you to pass on our appreciation to David who attended the viewings with us. He was a delight to meet, very helpful and took the time to answer all of our questions. So if you could pass on our thanks, that would be appreciated.

We’d also like to thank you for the work you’ve done for us so far and we look forward to continuing this relationship going forward.
Client: R & L A
Thank You, Thank You, Thank You. Linda - you are a STAR!
Client: JF
Russell, We are pleased to put on record our appreciation of your efforts in making our purchase as smooth as possible. Your ready availability, and tact in dealing with the various issues that arose were most helpful. Based on this experience, we would certainly be happy to use you should we be selling and are willing for you to quote us as very satisfied buyers.
Client: Mr and Mrs J T
To Linda, thank you so much for helping us with the purchase of our new home. Love P and K.
Client: P and K H
Russell Griffin and the team at the Shrewsbury office have provided excellent service throughout the sale of my historic house.
Everything was conducted in a professional, understanding manner, and on various occasions, the assistance given has been above and beyond the call of duty.
Russell has always provided a ready availability to me as a client, and has shown great tact and diplomacy in dealing with various matters that have arisen along the way. It was most appreciated.
I cannot thank the company and staff enough for the truly wonderful service that I have received. They have given a superb and excellent service which is second to none.
I would recommend Samuel Wood above all other estate agents in the area.

Client: TCH
To the Lettings Dept. Thank you for fixing the outside light so promptly. Much appreciated.
Client: Mrs DH
Thanks to all at Samuel Wood, Craven Arms, for total dedication to duty. R and A B
Client: Mr and Mrs R B
From the minute I first dealt with the team right up until the keys were handed over, I had excellent service. They were proactive and always followed up on viewings quickly. Even once the offer had been agreed, they still continued to support the sale and keep on top of it, ensuring I was always up to date. The Samuel Wood team ensured the whole process went well without any stress. I would recommend to anyone.
Client: Mrs T H-W
To Andrew and all Staff

Just wanted to let you know how much I have appreciated all your help and support during what I found to be a challenging time. You have been so very supportive and professional, always the calming hand when things were difficult. I can't tell you how important and reassuring it is to be kept in touch and never being made to feel a nuisance. Keep up the good work.
Client: Mrs DP
To all at Samuel Wood, Craven Arms. Many thanks for your assistance in selling mum's house. It all seemed to go very smoothly and hassel-free for us. I am sure this was down to your help and expertise, and was much appreciated. Thank you again.
Client: Mr and Mrs C
To Sarah, Thank you for helping us understand the 'ins and outs' of tenancy. Your kindness is much appreciated. Best wishes L and K E
Client: L and K Evans
Thank you and your team, we find Linda very helpful and easy to deal with. J
Client: Mr J B
To all at Craven Arms. Thanks very much for the bottle of wine and for all your help with the purchase of our new cottage. Best wishes LR and PL
Client: LR and PL
Dear Lucy and the Team
Many thanks for all your help and kindness. Kindest regards J and D H.
Client: Mr and Mrs H
We were very pleased with the service provided concerning our recent sale. The staff, particularly Linda, worked tirelessly to secure a sale. The communication throughout was excellent. We would not hesitate in recommending to others or using again for any future sales.

Mrs CS
Client: Mrs CS
Craven Arms Office
On a scale of 1-10, how likely are you to recommend your Estate Agent to friends or family? 9
What is the most important reason for your score? Speed of transaction.
Client: Mr JDB
Church Stretton Office. We would love to thank you so much for finding us our lovely home. We would not have looked at it, if you had not persuaded us. You have worked hard to make it happen and we really thank you. D and P H. PS The chickens thank you for finding them a wood!
Client: Mr and Mrs D H
Lettings Dept. Thank you very much. Appreciate your help. Your firm have been excellent. If I rent it again in years to come I know where to go. Best, C.
Client: CO
To Nicola and Team
Many thanks for your help in sorting out the maintenance issue at my Rental property in Church Stretton. Your help and service has always been excellent and very much appreciated. Best wishes HW
Client: Mrs H W
Dear Mr Griffin, I just wished to get in touch with you regarding the absolutely fantastic work of one of your Lettings Administrators at Craven Arms. Tor Smith has gone absolutely above and beyond, for me. Work was required on the property you let out for me and Tor steered a tricky 10 months, as works over-ran. She engaged with trades persons on my behalf and in a nutshell, I could not have coped with this if she had not been by my side via email/phone and all this with such humour and professionalism. You have a great team all round at Craven Arms - but especially Tor.
Client: BB
Staff within the Lettings Team at Samuel Wood are cheerful, friendly, approachable and highly professional. They have been unfailingly helpful to me through the process of securing a rented property for myself and I cannot fault them.
Client: SHD
Hi Nicola, I will definitely contact you again when we return to the UK. I found Samuel Wood to be really helpful from the very start of my renting process, particularly as I'd never rented before.
Client: CES
To Lucy and all the team, Thanks for your help and support with the sale of HV.
Client: P and C G
To Nicola and team, Many thanks for your help in sorting out the lock at my rental property. Your help and service has always been excellent and very much appreciated. Best wishes.
Client: HW
Hello Nicola, Thanks ever so much again - super excited! You guys have been incredible throughout the whole process.
Client: EFA
To Victoria, Many thanks for all of your help.
Client: I
To all in the Craven Arms Office
Many thanks for sorting out the sale of Dad's bungalow, it sure was a quick sale! I am glad that you agreed a sale to a local family, who particularly wanted to be near their friends.
Best regards
Client: Ms KW
Thank-you so much for all your hardwork in selling our house, we love our new one!
Client: Mr & Mrs B
Thank you for your professional help in the purchase. Much appreciated.
Client: Miss S & Mr T
To you all at Craven Arms. Thank you for being so patient and kind - we got there in the end!! ­Very many thanks.­­­
Client: M.V.M.
Thank you so much for all your help, support and sound advice regarding the sale of Yellowstones. We fully appreciated it. Carry on the good Work!
Client: Mr & Mrs Topley
­­­Thank you so much for handling the sale of my property. I appreciated the quality of feedback after the many viewings and the volume of telephone calls from your lovely staff. At last everything went through and I am happily settled. Thank you for your professionalism.
Client: Mrs P. Wraith
Thank you for all you have done in selling Oaklands. Best wishes to you all.
Client: Mrs L.
I would like to thank you and your staff for the excellent service you have provided in selling my parents property in Ludlow.
Client: Dr A
  I wrote to the owners of the property today and told them how kind and very thoughtful you had been over the tenancy.  Thank you for your help in getting us in.  P and J P
Client: P and J P
Sincere thanks for your help and support most appreciated. J and P
Client: J and P
Thank you so much for all your help and support in the sale of 18 S C.  
Client: D and R R
Please forgive this belated letter of thanks to both yourself and staff for the highly professional handling of our sale throughout:  a great comfort and relief, particularly in a market such as we are experiencing at the present time.
Client: PW
Thank you for all your good humour and diligence.
Client: FD
I am writing to thank you on my own and my mother's behalf for all your advice and assistance with the protracted disposal of her property.  I am grateful for your support and especially for the attractive photographs you prepared for the property particulars.
Client: Mrs HMN
Thank you so much for going the extra mile for us throughout, you've been great. 
Client: A K
To You All, A somewhat belated thanks for all your help and patience during our recent property sale.  
Client: N and S D
I would like to take this opportunity to thank you and your staff for all your help leading up to the recent sale of N H.  In particular, I was impressed by the personal and professional service received, together with your accurate and perceptive view on current market conditions.  I would therefore heartily recommend your company to anyone looking to market property in Craven Arms and the surrounding area.
Client: BW
I would like to take this opportunity to express our sincerest thanks for the excellent and proactive work that you and your firm have provided in finding a buyer and securing a sale. We are so impressed and will recommend you to anyone we know who is wishing to sell up. We wish you every success for the future.
Client: Mr and Mrs A C
Russell and all the Team, we are writing to express our sincere thanks for the wonderful service, professionalism and kindness during the process of selling our house. We cannot thank you enough and are happy to recommend your excellent service. M and C S
Client: Mr and Mrs M and C S
Thank you all so much - all your help has been enormously appreciated. I am so glad we all got through in the end. Will be in touch as I need to find a small des. res to buy .... S
Client: Ms S H
Andrew, Just a quick note thank both you and your staff for the excellent and friendly service you provided to the family in the recent sale of Wren Cottage. The feedback after each viewing, and level of communication was much appreciated, as was your professionalism and advice throughout. Best wishes to you all.
Client: I and J H
Nicola, I would like to take this opportunity to say how impressed I am with the level of service provided by Samuel Wood and mainly yourself and David. You have made the whole experience of letting out our bungalow a stress free one, again I thank you. ST

Client: ST
Dear Russell, Thank you for being so helpful when we bought a property through your agency. The advice we received from you and indeed the professionalism of all your staff was commendable and very objective. It was a very efficient and personal service. I had many conversations with Cheryl and Fenella and they were always very pleasant, obliging and excellent at communicating between us and the vendor. They were always very good humoured and helpful. I would have no hesitation in selling through you in future and have already recommended you to others. In our experience, we have never come across a service such as yours.
Client: D and H
To Linda, Thank you for the support given during my house purchase. I appreciated your help when things weren't moving along! Best wishes. AP
Client: AP
To Linda, Thank you very much for all your help in our house purchase. C and W
Client: C and W
I would like to thank you and your team for your work from the initial visit to completion. If I do get to buy my idyllic cottage in the country, you will be my first stop. Thank you all again for a very personal service which I would highly recommend.
Client: Mrs C U
Thank you for all your work on our recent house sale. Best wishes FB and PH.
Client: PH and FB
Just to thank you and your staff for the professionalism of your service, now that we have had completion on our property. Everybody has been helpful and informative, whenever there were questions, and on my visits to your office.
Client: SV
Seriously, your service (and local knowledge) has been both invaluable and friendly. All the best to you all, at the Craven Arms Office.
Client: S and K V
Russell, You were by far the best valuer I had round - head and shoulders above the other two. I'd definitely like to instruct your agency in the sale in the new year.
Client: MC
A big 'thank you' for all your kindness and help in selling our property in Clun. It has been much appreciated.
Client: M and J G
Thank you so much for all the help you gave us.
Client: Mrs V O