We may collect information about you from a variety of sources. This includes information we collect directly from you, information we collect when you view our online content and information we collect about you from other sources, including publicly available sources (for example Land Registry records).
Personal data is information we collect about you which could be used to identify you. This includes:
Please note that without your personal data we may not be able to provide a service to you.
Samuel Wood uses your information:
Depending upon which of our services you have requested or for which we have a contract in place with you, to help you sell, buy, let or rent a property , we may use your personal data for the purposes of providing you with that service.
Some examples are:
Samuel Wood is committed to keeping personal data secure. We have implemented physical, technical and administrative procedures designed to protect personal data from loss, misuse or alteration. We limit access to personal data to those within our company who have a business need. We keep personal data only for as long as reasonably necessary after the end of the transaction or relationship, or for certain categories of data longer as required by law. For anti-money laundering information this is five years and in most other cases it will be six years.
We will never sell your personal information to anyone.
We may transfer your information if requested by government authorities, regulatory bodies or to protect Samuel Wood rights and property.
We need to engage third party service providers to perform a variety of business operations on our behalf and may need to share your personal data with them. We supply only the information they need to perform the required service and we contractually require that they protect your information in accordance with our terms and current legislation.
Some examples are:
We may share your information with carefully selected businesses which we believe may benefit you and you have provided consent. This includes financial service providers, conveyancing services, utilities, surveyors and others who may be helpful to you.
We do not require your explicit consent to use your information to carry out our core functions of selling and renting properties as we have a contractual need or legitimate business interest to do so. Additionally some processes are required by law, for example, anti-money laundering and right to rent checks.
We do require your explicit consent to send you direct marketing material but information may be sent to you if it is relevant to the transaction and we consider that it will give you the best personal service. We give you the option of consenting separately to different services. You are able to opt-in if you email or write to us, and if you telephone us or call in person to our offices we will ask for your consent preferences and note this in our records.
You are entitled to update your preferences or withdraw consent in the same (or any other) way as you gave it. We will stop using your data for those purposes but if we have another lawful basis to continue using your data, we will tell you that we are doing so and why.
You have the right to:
You should be aware that we may request proof of your identity to exercise some or all of these rights.
Write: Compliance Officer, Samuel Wood, 2 Shoplatch, Shrewsbury SY1 1HF